Photography & Videography Commissioning Terms
These terms were update on 07/10/2026. It is agreed that the terms set out in this document is the total agreement made between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties in writing.
Special Requests / Coverage
The client understands and accepts that the photographic coverage will be as the photographers professional expertise determines and that no one photograph will be deemed more important than another. Special requests are not a binding instruction, although every effort is made to comply with the client's wishes.
When an instruction for mast services is made there may be certain limitations regarding the viewpoints that can be achieved. A suitable survey should be carried out to ensure the mast services can be provided. Situations may occur which can prohibit the use of the mast such as wind speed, vehicle or tripod positions and the proximity of electrical cables. Although every effort is made to comply with the client's wishes it may not be possible to achieve the requested results.
Any special requests / instructions must be sent to the photographer in writing.
The Photographer
On occasions and without notice it may be necessary for the photographer originally specified to be substituted by another photographer (e.g. due to ill health).
Images
All image sizes are nominal. The photographer/s will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of certain dyes and materials especially man made fibres. It is sometimes impossible to record the exact colour as seen by the human eye. Colour correction and colour grading is performed on the photography in post production from RAW camera files. Video files are captured using a variety of camera settings and are processed in video editing software prior to delivery.
Copyright and Media Licenses
Any images or copies of images whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright and Design Act 1988. It is contrary to the act to copy or allow to be copied photographically / electronically or by any other means an image created as part of Lawrenson and Grebby Photography LLP services without the permission of the photographers in writing or email.
Any music track contained in videos supplied by us is subject to license agreements set out between Lawrenson and Grebby Photography LLP and the music providers. Music tracks used by Lawrenson and Grebby Photography LLP are licensed for online use. For any other use we would require an additional license to be agreed upon. This must be arranged in writing with us prior to video production.
All 360 degree tours supplied by us contain our licensed files from krpano. Third parties may NOT use our Licensed version of krpano to create new projects, including modified versions of our projects.
Hosting Services & Delivery of Work
We may provide a secure digital download service for delivery of work (all media types). This service is provided by a third party. Passwords for downloads are supplied via email for work delivered using our download service. Without this password you will be unable to download files. If you suspect un-authorised use of a password it should be reported to us and we can remove access to the download.
If you do not wish for a digital download delivery method there may be an additional cost for delivery. Please notify us at the time of booking services if you wish for an alternative method of delivery such as a USB stick.
We may provide hosting for 360 degree tours, images and videos as part of an ongoing service to you. We can not guarantee that any hosted content will be accessible at all times or compatible with all devices and / or browser types.
If you receive any files from us (as a download or on physical media such as a CD) and these files were sent in error, you agree to report this to us at post@lawrenson-grebby.co.uk and delete the files from your computer systems and / or securely dispose of the physical media which we supplied.
Artistic License
The photographer/s shall be granted complete artistic license including in relation to poses photographed, locations used and colour grading along with any necessary other post production which is deemed necessary by the photographer on each image. The photographer/s judgement regarding the locations, pose, post production and number of images taken shall be final. Due to the vagaries of the weather, environmental conditions and the willingness of subjects it may not be possible to capture all the images requested.
A PDF file containing post production information may be supplied with the final body of media. This PDF file may also specify any specific alterations to perticular image or media file.
Force Majeure or Act of God
The due performance of the services is subject to alteration or cancellation by either party owing to any cause beyond their control.
Display & Marketing
The client hereby allows the photographer/s to display any images included as part of the services in their studios, portfolios, literature, web sites, exhibitions, social media and advertising for self promotion and marketing. If images should not be used in this way please advise us when commissioning work.
Cancellation
The client may cancel the services at any time by giving written notice to the photographer/s but in doing so shall forfeit any monies already paid for work in progress or deposits.
Limitation of Liability
In the unlikely event of a total photographic failure or cancellation of this contract by either party or in any other circumstance the liability of one party to the other shall be limited to the total value of the contract. Neither party will be liable for indirect or consequential loss.
Complaints
Any complaints should be raised by the client with the photographer/s, in writing, within 28 days of first becoming aware of the matter to be complained of and in any event within 28 days of receipt of the images.
Payment and Prices
We require invoice details before beginning any work including email contacts and company addresses. All invoices must be paid within 30 days of the date of invoice (unless different payment terms have been specified or shown on an invoice).
Email Confidentiality
Email which is sent to and from Lawrenson and Grebby Photography LLP will be filtered for spam securely by our email hosting provider. Email sent to individuals at Lawrenson and Grebby Photography LLP may also be read by other designated LLP members.
Registered Address & Company Information :
Lawrenson & Grebby Photography LLP
7 Falkirk
Garth 16
Killingworth
Newcastle upon Tyne
NE12 6QA
Email: post@lawrenson-grebby.co.uk
Lawrenson & Grebby Photography LLP is a company registered in England and Wales No. OC399674 , VAT Registration Number GB 489086632
